Support Center

When a client pays an Aisle Planner invoice by credit card, how long till the charge hits their account?

This answer comes straight from Stripe, our payment processor:

“When we charge a card through Stripe, we have no control over what time the charge will actually show up on the customer’s bank account statement. Sometimes it may take until the end of the day or until the next business day for a bank to show the charge.

We process the charge immediately and the charge is debited immediately after it is authorized by the customer’s bank.”

Scroll to Top