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I am getting an error message when I try to download a note. Help!

The likely culprit is hidden formatting that may have been added  if you copied (or cut) and pasted content into a note from another source. Our PDF converter doesn’t always know how to translate this hidden code from the screen into the downloaded PDF.

We suggest that you clear the formatting for any items that have been copied and pasted into your note by selecting/highlighting the content, then click on the CLEAR FORMATTING icon towards the top of the note. If you’re still not able to download this note, contact us for assistance.

For future reference, we also recommend that when you copy text from another program, you use the ‘Paste as plain text’ option and then use the formatting options built into Aisle Planner towards the top of your note to format your notes properly.

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